Sendwave - Send Money App Comentários

Tem exatamente um ano que não consigo mandar dinheiro pela plataforma , e nunca conseguem Resolver …

It is highly reliable and offers fast delivery, often in just minutes. It is trusted and highly recommended for sending to the Philippines.

Por primera vez intenté realizar un envío a México, sin embargo no se reflejó en mi cuenta, me pidieron fotos del ID del destinatario y aún así no se reflejó, hay muchas aplicaciones seguras, pero esta deja mucho que desear, no te brindan información ni ayuda al momento, tienes que esperar 24 horas que ellos lo van a checar, no recomiendo esta aplicación, si al final de cuentas es mejor ir a una casa de envío a usar esta aplicación

They are slow, unreliable and will delay you money if you need for your business ASAp. Everyone should use LemFi or Tap Tap send. They will deliver your money in just a second. Sendwave will delay your money with the term processing.

This app advertises itself as capable of sending money from the U.S. to Kenya. That is untrue. Twice I attempted to send money from the U.S. to a Kenyan M-PESA account. Both times the transfer was canceled without reason. I attempted these transfers several months apart. Here’s the issue: 1. As the sender, I now bear the burden of having the money held as a preauth on my account, potentially for DAYS. 2. I was offered no explanation for why the transfer was unsuccessful. 3. I was offered no remedy. Full text of their email below. “Thanks for using Sendwave” they say. I didn’t. I couldn’t. This is customer service? Do better. I’m running back to Remitly. Your transfer of $x,xxx.xx (xxx,000 Ksh) to REMOVED (Confirmation Number: REMOVED) has been cancelled. The preauthorization on your debit card for this transfer is now being reversed, and no money was debited from your bank account. It may take several business days for the funds to become available again in your account, while your bank reverses the 'hold' placed on the funds. You should see the authorization disappear altogether on your account within several business days, but in some cases this may take longer. Timing of the authorization release is completely dependent on your bank's processing time for our debit card processor. This will not appear as a traditional refund. Thanks for using Sendwave, Sendwave Team

Downloaded the app tried to send money. Couldn’t, then was told after reviewing my account they deemed it a security concern and deactivated it. No explanation on what they found to be nefarious because they did find anything. I simply linked bank acct to the app and followed all the security measures. And to be treated in the chat like I don’t matter is extremely unprofessional. I’d prefer the company say we don’t like you and we’re not doing business with you, cool. But to say I have nefarious account based on your “relevant teams” findings, without providing evidence is horrible.

I sent a high amount and it was not paid to the recipient, they told me that there was a problem with the local server, which is why it took so long to receive, but I did a test and sent a very low amount, and to my surprise it was paid at the same time, I find this very strange, and they didn't solve anything for me

It used be the best but nowadays they keep and delay your money. They made me pay late fees to an apartment because of their delay. Returned my money after 5 days

I gave this app a try and it was the worst experience ever. My grandmother waited 3 hours at the bank because the app bank account didn’t had sufficient funds to withdraw the money. The 24/7 chat support never responded to my queries.

My second time sending money and it taking so long. I am not sure if i This is reliabel and fastest to send money. Even $0 fee I am switching back to western union.

Recently downloaded this app based on others recommendations. The app has worked several times, but not always. Sometimes it will cancel my transfers without explanation. Customer service was not able to explain any of cancelations and it was not my bank’s fault. But, the service is nice when it works.

One of the best app ever created for the mass. Thanks chimes for making this service available across Africa. It’s life changing for many people. I wish I could give 20 ⭐️

They will not let your delete account!! I’ve been emailing two different customer service emails with Sendwave for now a month to delete/ deactivate my account. Sendwave was responsive on their “to wallet” customer service email. Now, they’re not responsive at all.

I have never had to go through so much “alleged” verification with an app. They want your phone number, government issued ID, current/previous addresses, amount of money you’re trying to send, purpose of sending the funds (even if it’s for $5), and even a passport of the recipient. I get the impression that they’re selling personal information rather then the 1% exchange rate they charge for international transactions. Do not give them your information, as they will restrict access to your account for any arbitrary reason, just in time for you to realize that it was also just a hustle to begin with. Stay away from these international hustlers, they have no sense of professionalism and all of their agents read from a script. You will get a migraine, before you’re provided any effective solutions.

I’ve been using this app for a year to send money to Peru , I haven’t had any problems using it.. I like it because it’s quick

I had been used for over years now, couple time a had a problem but in general the transactions is smooth and fast, they claimed as FREE NO CHARGE but the fact is the value is less than it should be, it is all about convenience, I can send money to family over the sea after business hours, would recommended

The most reliable and cheapest way to send money to family members back home

The speed and reliability of this platform is bar none above and beyond what any other platform does. A godsend for anyone working across borders or with friends/family in a different country.

I used sendwawe because I saw an influencer I like promoting it, and it was quick and easy too, but the customer service is very bad, when you have a problem and you try to contact them they are never available and when you finally manage to find them they don't help you much, they write to you and repeat your problem without finding the solution, and they don't even bother to inform you and give you an update, I have had a transaction for 2 days, I haven't received any updates, I write them, call without answer, and I have already lost 50us because of them, once my transaction is delivered I will delete this application forever

I open account was referred by my cousin and I got $20 credit bonus until now I’m not able to send anything. I called customer service. This is taking a submit review. It’s been over two weeks still I keep getting message. I cannot send you the money this is annoying and worthless. Never refer a friend to it. I called customer service and they are worthless. They don’t help won’t fix issue either

Quick,Reliable and dependable app

Trust me don’t do business with this company or you will most likely regret it.

Used to have higher exchange rate compared to some online remittance center. I stopped sending money anymore and switched to other company

It was showing more rates in ads but when i downloaded the app,it was giving low rate.Showing better currency rates just to attract people

Does not support Greece.. should support all EU countries..

I called to reverse the money to my bank since it was taken twice when you have technical issues last week since then I don’t hear from you!

Sendwave used to be the absolute best way to send money to Africa and I sent many over several years. Now all of a sudden they will not accept profit organization debit card so I have to send using another money transfer app. Very disappointing.

I’ve used other apps and no issues. It’s been 48hrs and shows delivered but no funds deposited. I contacted them and all they say is wait another 24 to 48 hours. Do not recommend this app. No thanks!

You tried to use it and they automatically cancel your transfer. You talk to them and they said it has to do with their automated system ? If they are any lawsuits against this company , sign me up .

Had an issue with money transfer and customer reps are not emphatic at all. When the issue was not even my fault. I had to wait 30 mins to get accommodated! Very frustrated with this transaction and definitely have no trust with my next money transfer!!!!

Money already deducted to my bank account. I’ve been waiting for about 3-4 days now and all they can say is it’s system error. Agent not well informed and gave me incomplete information to make good decision!

It's been a while now since the app is different, the transferts delay for almost a week, it doesn't make sense, imagine someone is waiting for money for an emergency??? Once my transfert resolve, i'll delete the app definitively.

Refund me my money or deliver my money. Sendwave doesn’t wanna refund me my money. I have two transactions that have been in processing status for over five days now.

Called customer service to ask about a pending transaction, was put on hold for almost 2hours!!!! As if that was not enough the representative Iris, started shouting on the line for almost 2min then asking me if I can understand her?!!! Really??? I calmly told her she doesn’t need to shout as my hearing is adequate and I could hear without her shouting. To cut the long story short, my transaction of $500 never went through its pending for no fault of mine and ‘they’ send wave are telling me I should wait for 24-48 hours or 5-10 business days before I could access my cash!!

When you call them they don’t even know what is going on with the money and they recommend to cancel the transaction but why

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Great service , safe , reliable and always FAST!

Excellent app for meeting my money transfer needs

Trying to contact this people was a mission impossible

Mr Musoke

I never had any problems or issues whenever i send money to bank or g cash

I have been using Sendwave for over 4 years and in past 6 months I’ve had several transactions been delayed for a few a days one them took a week and they claimed it was an outage with my bank today I spoke to Rose on the chat support of the app and wasn’t helpful and wasn’t seeing my frustration. At this point I will never Sendwave for this has me they don’t value me as a customer

DEMASIADA DILATACIÓN Y ESPERA ANTE UN PROBLEMA. ENVIÉ UN DINERO A UN USUARIO QUE YA HABÍA RECIBIDO CON ANTERIORIDAD Y EL DINERO NUNCA LLEGÓ, ME COMUNICABA CON SOPORTE Y TODOS LOS ASESORES SIEMPRE ERAN 24 horas MÁXIMO PARA RESOLVER Y LA ESPERA FUE DE 8 Días. INCREÍBLE

I have been with Sendwave since 2021 and I have had tremendous great experiences with the company. I have been making transactions to Ghana to my family, church members and other friends and the needy. I have been also spending money for building projects and other business transactions. I found Sendwave to be very professional, helpful and reliable.

Used this for more than 2 yrs and never had an issue. Thank you for your service.

V0FYO

DON'T USE THIS APP ITS BEEN MORE THAN A WEEK AND THEY STILL HAVEN'T SENT THE MONEY TO RECIPIENT OR RETURNED MY MONEY THEY WILL MAKE THE FIRST COUPLE GO THROUGH WITHOUT PROBLEM BUT THEN THERE WILL BE A TRANSACTION THAT WILL TAKE WEEKS AND THEY WILL SAY ITS TECHNICAL PROBLEM THERE'S NOTHING THEY CAN DO. USE AT YOUR OWN RISK!!!

Sendwave give me instruction to put money in sendwave wallet and after doing that I still cannot send my money. Ask for a refund and said 3 business days. Scary apps.

Fast and accurate Good rate Good service