Prior to sendwave, i sent $ to uganda through Western Union, whose process and fees i hate. And ive also mailed an atm card which got lost in the mail twice.
And ive sent wires @ $45 each.
Sendwave, according to my calculation, takes approx 2.2%. This is less than paypal charges to process a debit card payment in the U.S. Very reasonable. I may still send a bank wire for amounts over $3k, but under that this app saves me a lot of money.
The app interface is super clean, simple, and easy to use. I got a personal email from the CEO welcoming to the app and giving me his contact into incase i had any questions, so i suspect customer service to be good despite the claims of a few reviews i saw. My only issue using this program arose when i thought the recipient also needed to DL the app. But thats not the case. You just need the recipients ph # to send them $.
My charity will soon start using it to send our money to uganda.